56 Shpalernaya street (metro station “Chernyshevskaya”)
Open hours: Wednesday – Sunday 10.00 a.m. – 7.00 p.m.

+7 (812) (812) 438-43-75
+7 (812) (812)+7 (812) 275-43-25
+7 (812) (812) 438-43-01

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FAQ

What is the best way to get to the museum complex?

Answer: The museum complex is located at 56 Shpalernaya Street opposite Tavricheskiy Palace. The nearest metro station is Chernyshevskaya. You can walk from the station (about 20 minutes) or go by public transport (buses №46, №54, №74, route taxi №76K). More detailed map can be found on our website in Section ”Contacts”.

 

Where can I park near the museum?

Answer: The museum complex is located at 56 Shpalernaya Street. The nearest parking places are at Tavricheskaya Street and Vodoprovodniy Lane.

 

How to book an excursion for 20 school students to “The Universe of Water” exhibition?

The cost of a guided tour for school students to “The Universe of Water” exhibition will be 2500 rubles (20 people + 1 accompany free of charge) + admission tickets (100 rubles for children, 150 rubles for adults).

To order the tour you need to contact us by telephone +7 (812) 438-41-01 or +7 (812) 275-43-25.

 

Is it possible to make booking for a guided tour (family of 4 persons), if we want to come to the museum on Saturday/Sunday?

Answer: You do not need to make booking; the tickets are available at the museum cash desk on first-come-first-serve basis. We recommend you to arrive 20-30 minutes in advance in order to buy tickets for the required tour. Excursions timetable can be found in Section ”Excursions schedule”. The prices are provided in Section “Prices”.

Please note that all excursions are in Russian. If you plan to arrange an excursion in English please call +7 (812) 438-43-25 or +7 (812) 275-43-25 or send an email to h2o-museum@vodokanal.spb.ru.

 

Do you accept bank cards for payment?

Answer: Yes, we accept payment by bank cards at the museum cash desk. Ticket prices can be found in Section ”Prices”.

 

How many people are required for an “organized group” booking for a guided tour on a week day?

Answer: The cost of tours for groups can be found in Section “Prices” (end of the table). Organized groups are the groups of 10-20 people. To book the group visit you are requested to specify a date and time of your visit by telephone: +7 (812) 275-43-25, +7 (812) 438-43-01.